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Privacy Policy

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Last Updated: 2025.12.01
Effective Date: 2025.10.24

1. Introduction

At Wildflower Designs TBay (“we,” “us,” or “our”), we care deeply about your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.wildflowerdesigns.ca, make a purchase, or register for sewing classes or workshops.

We follow Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws to ensure your information is handled with transparency and care.

By using our website or participating in our classes, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect personal and non-personal information to provide the best possible service to you.

a) Personal Information:
We may collect:

  • Your name

  • Email address

  • Mailing and billing address

  • Phone number

  • Payment information (processed securely through a third-party payment processor)

  • Class registration details (e.g., sewing level, preferences, schedule)

b) Non-Personal Information:

  • Browser type, device information, and IP address

  • Website usage data (e.g., pages visited, time on site)

  • Cookies and analytics data to help us improve your experience

3. How We Collect Information

We collect information in the following ways:

  • Directly from you: When you make a purchase, sign up for a class, subscribe to our newsletter, or contact us.

  • Automatically: Through cookies, web analytics tools, and similar technologies that track how you interact with our website.

  • Through third-party platforms: If you engage with us on social media or register through an external booking system.

4. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Register you for sewing classes or workshops

  • Communicate with you about schedules, updates, and confirmations

  • Send newsletters, promotions, or product updates (only if you’ve subscribed)

  • Improve our website, products, and services

  • Comply with legal obligations and prevent fraud

We only collect and use information for these stated purposes or as otherwise permitted by law.

5. Consent

By providing your personal information, you consent to its collection, use, and disclosure as described in this Privacy Policy.
You can withdraw your consent at any time by contacting us at wildflowerdesigntbay@gmail.com, though this may affect your ability to access certain services (e.g., order processing or class participation).

6. Disclosure of Information

We do not sell, rent, or trade your personal information.
We may share information only when necessary:

  • With trusted service providers (e.g., payment processors, email newsletter platforms, booking software) who assist in operating our business.

  • To comply with legal or regulatory requirements.

  • To protect our rights, property, or safety, or that of others.

All third-party partners are required to safeguard your information and use it only for authorized purposes.

7. Storage and Retention

Your personal information may be stored on secure servers in Canada or in jurisdictions with comparable privacy protections.
We retain information only as long as necessary to fulfill its intended purpose or as required by law.

8. Security

We use industry-standard measures — including SSL encryption, password protection, and secure third-party payment gateways — to safeguard your information from unauthorized access or misuse.
However, please note that no system is entirely immune from risk, and we cannot guarantee absolute security.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences

  • Improve site performance

  • Analyze visitor traffic

You can disable cookies through your browser settings. Doing so may limit some website features but will not prevent you from making purchases or registering for classes.

10. Access and Correction

You have the right to request access to your personal information and to request corrections if it is inaccurate or incomplete.
To make a request, contact our Privacy Officer at wildflowerdesignstbay@gmail.com. We will respond within a reasonable timeframe in accordance with privacy legislation.

11. Email and Marketing Preferences

If you subscribe to our newsletter or marketing emails, you can unsubscribe at any time using the “unsubscribe” link in our emails or by contacting us directly.
We comply with Canada’s Anti-Spam Legislation (CASL) to ensure communications are respectful and consent-based.

12. Children’s Privacy

Our website and sewing classes are intended for individuals aged 13 and older. We do not knowingly collect personal information from minors without parental consent.

13. Third-Party Links

Our website may contain links to other websites or social media platforms. We are not responsible for their privacy practices and encourage you to review their policies before sharing personal information.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page will reflect any revisions. Continued use of our website or services after changes means you accept the revised terms.

15. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data handling practices, please contact:

Privacy Officer
WildFlower Designs TBay
wildflowerdesignstbay@gmail.com
 

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